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Our Services

Veronica Riley Training & Consulting, LLC is dedicated to helping leaders develop the skills they need to succeed. We believe organizational development should be a fun and engaging process that produces tangible results.

01.

Training

Training is our passion! We will work with you to develop customized training courses or programs to suit your needs. Workshops can be tailored to line staff, supervisors and managers, specific teams/units, or the entire organization. Whether virtual or in person, we always keep it practical, fun and engaging.

Training is our passion! We will work with you to develop customized training courses or programs to suit your needs. Workshops can be tailored to line staff, supervisors and managers, specific teams/units, or the entire organization. Whether virtual or in person, we always keep it practical, fun and engaging.

 

Examples of popular topics include:

  • Behavioral Economics

  • Building Better Relationships

  • Creating a Culture of Kindness 

  • Customer Service

  • Enhancing your Leadership Style

  • Improving Communication

  • Team Building 

  • Train the Trainer

  • Self Care

02.

Organizational + Leadership Development

Whether trying to transform your office culture, develop current and future leaders, or conduct strategic planning, we will work with you to customize a program to address your organization’s unique needs, reach your full potential and lead your organization into the future. Our programs are highly participatory, relevant and fun. 

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Some examples of courses include: 

  • Building Better Relationships

  • Change Management 

  • Creating a Culture of Kindness

  • Enhancing your Leadership Style

  • Emotional Intelligence 

  • Improving Communication

  • Self and Social Awareness 

  • Team Dynamics

Whether trying to transform your office culture, develop current and future leaders, or conduct strategic planning, we will work with you to customize a program to address your organization’s unique needs, reach your full potential and lead your organization into the future. Our programs are highly participatory, relevant and fun. 
03.

Business Process Improvement

Do you need to take another look at your business processes? Could your team be working more efficiently while providing better customer service? Do you need help responding to changes in Federal and State regulations? We offer business process analysis and redesign for child support and other human services industries to help you maximize your organization’s potential.

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We specialize in the following: 

Program

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  • Case Intake

  • Court Order Establishment

  • Enforcement

  • Financials 

  • Court Order Modification 

  • Debt Compromise Program 

  • Outreach

  • Changes Arising from State and Federal Legislation, Policy Changes, and System Changes 

  • Building a Training Program

  • Implementation Support

Building Relationships with Partners

  • Local Superior Court 

  • Workforce Development Department (Employment Services) 

  • Human Services Agency (Public Assistance, Food Assistance, Housing)

  • Mental Health Department 

  • Community Based Organizations/Non-Profits

Program Administration:

  • Budget

  • Staffing

  • Human Resources

  • Interaction with State Counterparts 

  • Interaction with Local County Board of Supervisors and CAO

Let's Get Started

 If you are looking to take your organization to the next level, book a consultation to get started.

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